Privacy Policy

Privacy Policy

Introduction

Welcome to https://rear-window-repair.collision-talk.com (hereafter referred to as “Rear Window Repair,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, products, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You register an account and use our applications or services as an authorized user.
  • You visit our websites linked to this policy.
  • You engage with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. The categories of information we gather include:

  • Account Information: Details related to your user account creation and management, such as usernames, email addresses, and passwords.
  • Payment Information: Credit card details or other payment method information used for transactions on our platform.
  • Financial Information: Data associated with financial transactions, including purchase history and billing addresses.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and advertising IDs.
  • Location Data: Information about your geographic location when using our services.
  • Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when you interact with our content or use our social login features.
  • Product Information: Data related to the products you browse, view, or purchase on our site.

We collect this data through various means, including direct user input forms, account settings, online interactions, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal information with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and improve our analytics. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These cookies enable core functionalities like logging in, navigating through pages, and making purchases. Without them, using our services would be severely restricted.
  • Preference: Cookies in this category remember your preferences for language, layout, or other customizable settings.
  • Analytics: We utilize analytics cookies to collect information about how visitors interact with our site, including the number of visitors, bounce rates, and popular pages.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. When we no longer require this data for legal or business purposes, we delete or anonymize it securely. Our retention periods are in line with applicable privacy laws and regulations.

Security Measures

At Rear Window Repair, we take the security of your personal data seriously. We implement robust organizational safeguards and security measures to protect information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for secure communication, ensuring that data transmitted between your browser and our servers is protected.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process personal data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are not directed towards individuals in this age group, and we have taken steps to prevent such collection.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to restrict the processing of your personal data for specific purposes.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We are dedicated to addressing your concerns and ensuring a transparent and secure experience on our platform.